ELD

While the following ELD products are listed on FMCSA’s certified list, it is important to note that the Agency does not certify any ELD. Most of the companies who have self-certified are re-sellers, thus they are not retailing their own unique ELD product. Though 55 re-sellers are actually marketing VisTracks’ product, not all products and vendors are created equal. The following table is to help provide the owner-operator with as much general information concerning the various ELD solutions as possible. – View Table

Since the implementation date, OOIDA has received a number of correspondences from members who have encountered various problems with their ELD solutions. It is important to note however that the volume of these complaints are directly related to the number of devices being sold within the trucking industry. While these issues have not been independently verified by the OOIDA Foundation, we have provided the following table for informational purposes and not as an endorsement or disincentive toward any particular device.

In addition to the various technical issues associated with ELDs, OOIDA is continuing to monitor state enforcement activities. In order to gather data and information, OOIDA has established a dedicated email for members to send in copies of tickets that they receive via roadside inspections related to ELD violations. When sending in copies of your tickets, OOIDA asks you include your contact information including email address and telephone number. Tickets can be emailed to ELD@OOIDA.com.

1. Reconstruct the record of duty of status for the current 24-hour period and the previous 7 days in accordance with §395.8 unless the driver already has them or they are retrievable from the ELD.
2. Continue to use paper logs until the ELD is fixed.
3. Make every possible concise effort to correct the malfunction, document each malfunction and every effort made to correct it.
4. If the unit will not be repaired or functional within eight days by the fifth day you need to file an extension request with the FMCSA Division Administrator in the state where your principal place of business is located. To create your extension request click here.
5. When filing an extension request make sure to include the following in the letter you send to your FMCSA Division Administrator:
   1. The name of the motor carrier, address, phone number and DOT #.
   2. Make, model and serial number of the ELD.
   3. Attach the documentation with each malfunction and everything you did to try to correct the malfunction
   4. The date when the carrier feels the ELD will be fully functional again.
   5. A representative of the motor carrier must sign the request.
6. You can find a list of the Divisional Administrators on FMCSA’s website https://www.fmcsa.dot.gov/mission/field-offices
7. OOIDA recommends faxing the request to the appropriate field office as well as mailing a copy. Be sure to provide documentation of each malfunction and your steps to correct it. If you would like to file an ELD malfunction extension request by email, please submit your extension request to ELD-Extension@dot.gov
8. Make sure to keep a copy of your extension request and documentation in the truck until you receive the determination from FMCSA.
9. Prior to granting the extension FMCSA may ask for more information, like date of purchase or proof of purchase.
10. FMCSA may also contact the ELD manufacture to confirm ELD malfunctions
11. Once a decision is made, FMCSA will provide written notice to the motor carrier of its determination.
12. If FMCSA grants the extension, you must keep a copy of the letter in the truck in which the ELD is malfunctioning as well as a copy in the office.
13. OOIDA had to file an extension and it took three days to receive a determination back

Things to know during a malfunction:

§395.34(b) Inspections during malfunctions. When a driver is inspected for hours of service compliance during an ELD malfunction, the driver must provide the authorized safety official the driver’s records of duty status manually kept as specified under paragraphs (a)(2) and (3) of this section.

§395.34(c) Driver requirements during ELD data diagnostic events. If an ELD indicates that there is a data inconsistency that generates a data diagnostic event, the driver must follow the motor carriers and ELD provider’s recommendations in resolving the data inconsistency.